Terms & Conditions
Welcome to Dellindo.com, operated by PT. Delta Teknologi Indonesia (“Dellindo”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of this website, including all information, products, services, and content made available through the website.
By accessing or using Dellindo.com, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of this website.
Website Purpose
Dellindo.com is intended to provide information regarding our company, products, technology solutions, professional services, and business capabilities. The website also serves as a communication channel for customers, business partners, and prospective clients seeking information about our products and services.
The information provided on this website is for general business purposes and should not be considered legally binding unless expressly stated in a written agreement or official quotation.
Products and Services
Dellindo offers a wide range of enterprise technology products and professional IT services, including but not limited to:
- Dell Commercial Products
- Enterprise Servers & Storage
- Workstations & Client Devices
- IT Infrastructure Solutions
- Data Center Solutions
- Hybrid Cloud Solutions
- Cyber Security & Data Protection
- Business Continuity & Disaster Recovery
- Infrastructure Monitoring & Management
- Professional Consulting Services
Product availability, specifications, pricing, and service offerings are subject to change without prior notice.
Some products may require confirmation from manufacturers or authorized distributors regarding availability and delivery schedules.
Quotations and Pricing
All quotations issued by Dellindo are subject to:
- Product availability
- Manufacturer confirmation
- Exchange rate fluctuations (if applicable)
- Applicable taxes
- Official quotation validity period
- Changes made by manufacturers or vendors
Unless otherwise stated, quotations remain valid only for the period specified in the official quotation document.
Dellindo reserves the right to revise pricing if manufacturers or authorized distributors adjust pricing before a purchase order is confirmed.
Orders and Purchase Agreements
A purchase order submitted by the customer does not automatically constitute acceptance by Dellindo.
Orders become effective only after:
- Official acceptance by Dellindo
- Product availability confirmation
- Credit approval (if applicable)
- Agreement on commercial terms
Dellindo reserves the right to reject or cancel orders due to product discontinuation, pricing errors, stock limitations, force majeure events, or other unforeseen circumstances.
Delivery
Estimated delivery schedules are provided based on information available at the time of quotation.
Actual delivery dates may vary due to:
- Manufacturer production schedules
- Import processes
- Logistics conditions
- Customs clearance
- Supply chain disruptions
- Force majeure events
Dellindo will make reasonable efforts to communicate any significant delivery changes.
Warranty
Products supplied by Dellindo are covered by the official warranty provided by the respective manufacturer unless otherwise specified.
Warranty terms, service levels, repair procedures, and response times are governed by the manufacturer’s official warranty policy.
Dellindo may assist customers in coordinating warranty claims but is not responsible for warranty decisions made by manufacturers.
Intellectual Property
All content available on Dellindo.com, including but not limited to:
- Text
- Graphics
- Logos
- Icons
- Images
- Product descriptions
- Website design
- Documents
- Software
- Technical materials
is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or republished without prior written permission from PT. Delta Teknologi Indonesia or the respective intellectual property owner.
All trademarks, product names, and logos displayed on this website remain the property of their respective owners.
User Responsibilities
Users agree to:
- Use the website only for lawful purposes.
- Provide accurate and truthful information when submitting inquiries.
- Refrain from attempting unauthorized access to the website or its systems.
- Avoid transmitting malicious software, viruses, or harmful code.
- Respect the intellectual property rights of Dellindo and third parties.
Any misuse of this website may result in restricted access and, where applicable, legal action.
Third-Party Links
Dellindo.com may include links to third-party websites for additional information or convenience.
Dellindo is not responsible for the content, availability, privacy practices, or services provided by external websites.
Users access third-party websites at their own discretion.
Limitation of Liability
While Dellindo strives to ensure that the information on this website is accurate and up to date, we do not guarantee that all information is free from errors, omissions, or interruptions.
To the maximum extent permitted by applicable law, Dellindo shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use of this website
- Inability to access the website
- Reliance on website information
- Product availability changes
- Technical interruptions
- Security incidents beyond our reasonable control
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
Privacy
Your use of Dellindo.com is also governed by our Privacy Policy, which explains how personal information is collected, processed, stored, and protected.
By using this website, you acknowledge that you have read and understood our Privacy Policy.
Website Availability
Dellindo makes reasonable efforts to maintain continuous website availability.
However, we do not guarantee uninterrupted access and reserve the right to suspend or modify the website for maintenance, upgrades, security improvements, or operational reasons without prior notice.
Changes to These Terms
Dellindo reserves the right to update or modify these Terms & Conditions at any time.
Any changes become effective upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws and regulations of the Republic of Indonesia.
Any disputes arising from the use of this website shall first be resolved through good-faith discussions. If no resolution can be reached, disputes shall be handled through the competent courts or other dispute resolution mechanisms in accordance with applicable Indonesian law.
Contact Information
If you have any questions regarding these Terms & Conditions, our products, or our services, please contact us through the contact information provided on the Contact Us page.
PT. Delta Teknologi Indonesia
Thank you for visiting Dellindo.com. We appreciate your trust and look forward to supporting your business with reliable, innovative, and enterprise-class technology solutions.